- What do I do to report any suspected animal cruelty?
Woodside operate separately to the RSPCA Inspectors who are NOT based at Woodside Animal Centre and are managed directly by the National Society. They can be contacted directly by calling 0300 1234 999.
- WHAT HAPPENS WHEN I HAVE SEEN AN ANIMAL I LIKE?
Once you have seen an animal that you are interested in, speak to the reception team. They will ask you to fill out a questionnaire and advise you of what we know about the history of the animal.
They will also be able to inform you of the results of any assessments that have been carried out on the animal and help to determine its suitability to your needs.
- WE HAVE SEEN AN ANIMAL WE LIKE, WHAT HAPPENS NEXT?
Once everyone who is going to live with the animal has met it and you have decided that this is the animal for you, we will need to see the vaccination cards of any dogs and cats you currently own as we can only rehome animals to residences with fully vaccinated dogs and cats.
If you are re-homing a dog and you already own another dog, a meet will be arranged at the centre where the dogs can be socialised. This can be done a number of times until both parties are happy that the dogs are a good match.
If you live in rented accommodation, we will need to see your tenancy agreement or a letter from your landlord giving permission to re-home the animal within 48 hours. The animal can then be reserved in your name.
- I HAVE RESERVED AN ANIMAL, WHAT HAPPENS NOW?
Once you have reserved your animal, we will make arrangements for any vet treatments necessary prior to re-homing to be done. All dogs and cats from Woodside go home fully neutered, micro-chipped and full vaccinated. Rabbits and ferrets go home neutered and vaccinated. The cost of this is included in your re-homing fee.
If a home visit is necessary, we will pass your details to a home visit co-ordinator who will arrange for your local visitor to contact you. This should happen within 5 days.
Once your home visit has taken place, please contact Woodside on 0116 2336677.
- HOW DO I ARRANGE TO COLLECT MY RESCUE ANIMAL ?
We arrange with new owners for the animals to be adopted seven days a week between 9.15 and 10.45 am. Animals are re-homed prior to the centre opening at 11.00am. Animals come into the centre in the late afternoon so we aim to re-home animals in the morning so their vacant pens can be readied for new arrivals.
You will be a given a time slot to collect your animal. We will go through vaccinations, vet records, feeding, micro-chipping and insurance details with you at your re-homing.
- How do I sign over my animal?
There are several ways to Sign over your animal to Woodside, call us on our main line 0116 2336677 (please be patient our phone lines are always extremely busy and are manned by a few wonderful volunteers). Perhaps the quickest way is to fill out our online form,you can get this by clicking the link on our home page. Apologies for the length of the the form but we do need this information in order to proceed to the next step as soon as possible.
- Where does my donated money go?
For every £1 donated 70p goes directly on animal care, 29p on Fundraising, and 1p on Governance.
- Is Woodside Animal Centre part of the RSPCA?
Woodside is part of the independent RSPCA branch network, We would like emphasise that we are an independently funded Branch that depends on the generosity of both the public and businesses of Leicestershire.
- I'd like to volunteer, where can I apply?
If your interested in volunteering please call our volunteer coordinator Lydia Hallam on 0116 224 2437 or email firstname.lastname@example.org