COVID-19 UPDATE

Please click HERE to view changes to our opening times and adoption process, effective for the duration of the national lockdown.

Thank you for your continued support. 💙

Adoption Process

Thank You For Your Interest In Adopting

With COVID-19 restrictions in place, we have changed our adoption process to ensure the safety of our team, animals and those visiting our centre. We are currently operating with a smaller team than usual and are receiving a high number of enquiries daily, so please allow for extra response time from our team.

Rehoming Needs

Each animal in our care is assessed individually to make sure their rehoming requirements are suitable for them and we will always put the needs of the animal first with any adoption. Before taking your new companion home, you will have a nutrition talk with a member of our team, where you will learn about what brands of food we feed and why, as well as the diet that your new pet should be eating once they arrive home. It can take some time for your new companion to settle into their new environment, so please follow all advice given to ensure a smooth transition.

Finding Your Companion

Due to government guidelines, all visits to our animal centre are now made by appointment only. All animals available for adoption are shown on our website, you can view them by clicking HERE. Our website is updated daily, so please check for regular updates.

Once you have found an animal you are interested in, please express your interest by completing the form on the animal’s profile page.

You will then receive an email requesting information about your home environment. Once we have received this information, a member of our team will be in touch to discuss whether you are a match for your chosen companion.

Reserve

If you are a match for your chosen companion, we will then contact you via email to enclose full details regarding the animal’s observations. These are health & welfare details that our animal care team have documented during the animals stay with us.

If you are happy to proceed, we will then make an appointment for you to come and meet your chosen companion.

If your meet goes well, we will then arrange for a home visit to be conducted. This will either be virtually or by a member of our team from a safe distance, such as your garden.

Once you have passed your home visit, we will email you all the adoption paperwork. Once signed and received back, we will then arrange an adoption date and time with you.

Adoption Day

There will be measures in place to ensure your visit is conducted safely and within government guidelines. Please ensure you follow these guidelines respectfully.

There will be an adoption fee, which varies per animal, and is payable on the day of collection.

Your adoption fee includes:

– Vaccination
– Deflea & worm
– Neutering (spay / castrate)
– Microchip
– Any other veterinary care they have had
– 4 weeks Pet Insurance with Pet Plan

You must bring a secure carrier with you when collecting cats, our team will be able to help with selecting the correct size. You will also need to be able to transport your dog securely in your vehicle, please speak to a member of our team if you are unsure as to what is suitable. We will always be happy to help you with measuring and fitting equipment and accessories. Sometimes, we will let you know that your dog needs to go home with specific walking equipment e.g. harness, head collar. If you have any questions, please ask.

It is the law that any dog in a public place must wear an ID tag with their keeper’s surname and address (including postcode), so please bring one of these with you. All of these items, including personalised engraved tags, can all be purchased in our on-site Pet Shop, where all profits come straight back to the centre. You will also receive 10% discount on the day of adoption to use in our pet shop, this will not include the animal adoption fee.

After Adoption

You and your new family member will then be ready to start your life together! We’d love for you to keep in touch by sending stories and photos, as well as coming along to our fundraising events. Many of our dog’s love coming back to visit the centre, stocking up on great quality food and treats – as well as plenty of fuss from our loving volunteers and staff! You’re always welcome to get in touch with us with any questions, no matter how long it has been since you took your pet home.

We hope that this process is clearly explained, however please do not hesitate to contact us should you have any queries. Our commitment to animal welfare will not be comprised by these changes and all necessary measures will still be taken to ensure the animals in our care are rehomed safely.

 

 

Opening Hours

Reception and Animal Centre:

Our animal centre is closed until further notice. If you are adopting a cat, we will contact you to discuss the new adoption procedure. Dog adoptions will not take place until further notice.

Pet Shop:

Monday to Sunday - 10 am to 4 pm - Please queue before entering and follow all safety measures in place.

Contact Us

Post:
Woodside Animal Centre
190 Scudamore Road,
Leicester LE3 1UQ

Phone:
General Enquiries: 0116 233 6677
Woodside Pet Shop: 0116 233 6677
RSPCA Cruelty Line: 0300 1234 999

Email: animalcare@rspcaleicester.org.uk

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