Rehoming process – FAQs

1. WHAT HAPPENS WHEN I HAVE SEEN AN ANIMAL I LIKE?

Once you have seen an animal that you are interested in, speak to the reception team. If the animal is available for adoption, the team will be able to inform you of the results of any assessments that have been carried out on the animal and help to determine its suitability to your needs. If you are a good match we will ask you to fill out a questionnaire and advise you of what we know about the history of the animal.

2. WE HAVE MET AN ANIMAL WE LIKE, WHAT HAPPENS NEXT?

Once everyone who is going to live with the animal has met it, and you have decided that this is the animal for you, we will need to see the vaccination cards of any dogs and cats you currently own as we can only rehome animals to residences with fully vaccinated dogs and cats.

If you are rehoming a dog and you already own another dog, a meet will be arranged at the centre where the dogs can be socialised. This can be done a number of times until both parties are happy that the dogs are a good match.

If you live in rented accommodation, we will need to see your tenancy agreement or a letter from your landlord giving permission to rehome the animal within 48 hours. The animal can then be reserved in your name.

3. I HAVE RESERVED AN ANIMAL, WHAT HAPPENS NOW?

Once you have reserved your animal, we will make arrangements for any vet treatments necessary prior to rehoming to be done. All dogs and cats from Woodside go home neutered, microchipped and fully vaccinated.  Rabbits go home neutered and vaccinated. The cost of this is included in your rehoming fee.

If a home visit is necessary, we will pass your details to a home visit co-ordinator who will arrange for your local visitor to contact you. This should happen within 7 days.

4. WHAT HAPPENS ON THE REHOMING DAY?

We arrange with new owners for the animals to be adopted seven days a week.  You will be a given a time slot to collect your animal. We will go through vaccinations, vet records, feeding, microchipping and insurance details with you, and all supplies for your new addition can be purchased from our on-site pet shop.

If you are interested in fostering please visit our fostering page